Privacy Policy

Last Updated: 17th Jan 2026

At Jiva., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered PDF reading application.

1. Information We Collect

We collect strictly limited information to provide our services:

• User Content (PDFs): We process the PDF documents you upload strictly for the purpose of reading, summarizing, and answering questions about them.
• Voice Data: Since Jiva utilizes voice controls, we may process voice commands to navigate the app. This processing is transient and not stored permanently.
• Device Information: We may collect basic device data (e.g., device model, OS version) to ensure app compatibility and troubleshoot bugs.

2. How We Use AI & Cloud Processing

To provide advanced summarization and Q&A features, Jiva uses Artificial Intelligence (AI) services.

• Data Transmission: When you ask a question about a PDF, specific text snippets may be sent to our AI providers (e.g., LLM APIs) for processing.
• No Model Training: We do not use your personal PDF data to train our public AI models. Your documents remain yours.
• Ephemeral Processing: Data sent to AI providers is used solely to generate the response and is not retained by them for learning purposes.

3. Data Retention

We believe in data minimization.

• Local Storage: Whenever possible, Jiva attempts to process data locally on your device.
• Uploaded Files: Documents uploaded to our servers for processing are deleted automatically after a short period of inactivity. We do not use your private documents as long-term storage.

4. Data Security

We implement industry-standard security measures to protect your data during transmission and processing. However, please be aware that no method of transmission over the internet is 100% secure.

5. Sharing of Information

We do not sell, trade, or rent your personal identification information or document contents to others. We only share data with trusted third-party service providers (like Cloud or AI API providers) necessary to operate the app functionalities.

6. Your Rights

Depending on your region, you may have the right to:

• Access the personal data we hold about you.
• Request deletion of your data.
• Opt-out of certain data processing activities.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
biz@jiva.today